Privacy Policy

1. Data controller

The data controller is Premium Store, reachable at: support@premiumstore.fr.

2. Data collected

In the course of our activity, we collect the following data:

• • Identification data: email address, password (hashed)
• • Shipping data: first name, last name, postal address, phone
• • Order data: ordered products, amounts, status
• • Payment data: processed directly by Stripe/PayPal (not stored on our servers)
• • Browsing data: functional cookies (cart, session)

3. Purposes of processing

• • Managing your user account
• • Processing and tracking your orders
• • Delivery of ordered products
• • Customer service and support ticket management
• • Improving our services

4. Legal basis

Processing of your data is based on: performance of the contract (order), your consent (account creation, cookies), and our legal obligations (billing, accounting).

5. Data recipients

Your data is accessible only by the Premium Store team. It may be transmitted to our technical subcontractors:

• • Firebase / Google Cloud : hosting and database
• • Stripe : card payment processing
• • PayPal : PayPal payment processing
• • Vercel : site hosting

6. Retention periods

• • Account data: kept while the account is active, then 3 years after deletion
• • Order data: kept for 10 years (accounting obligations)
• • Cookies : 13 months maximum

7. Cookies

This site only uses essential functional cookies:

• • Authentication: keep your login session
• • Cart: save items in your cart
• • Preferences: cookie consent, display preferences

No advertising, analytics, or third-party tracking cookies are used. You can change your cookie preferences at any time from your profile.

8. Your rights (GDPR)

In accordance with GDPR and French data protection law, you have the following rights:

• • Right of access: obtain a copy of your personal data
• • Right to rectification: correct your inaccurate data
• • Right to erasure: request deletion of your data
• • Right to data portability: receive your data in a structured format
• • Right to object: object to the processing of your data
• • Right to restriction: restrict processing of your data

To exercise these rights, contact us at: support@premiumstore.fr. You may also lodge a complaint with the CNIL (cnil.fr).

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Payments are secured via Stripe and PayPal. Passwords are hashed and never stored in plain text.

10. Changes

Premium Store reserves the right to modify this privacy policy at any time. Changes take effect upon publication on the site. We encourage you to review this page regularly.